Posted June 14, 2025

At Bluffton Ceramic, trust and integrity aren’t just buzzwords — they’re the foundation of everything we do. That’s why we’re proud to announce our accreditation by the Better Business Bureau (BBB), a respected institution known for promoting honest and responsive relationships between businesses and consumers. But what exactly does BBB Accreditation mean, and why should it matter to you?

What Is BBB Accreditation?

The Better Business Bureau (BBB) is a nonprofit organization dedicated to advancing marketplace trust. For over 100 years, it has set the standard for ethical business behavior and monitors thousands of companies across North America.

To be accredited by the BBB, a business must meet and maintain stringent standards. These include:

• Building Trust: Establishing and maintaining a positive track record in the marketplace.
• Advertising Honestly: Following established standards of advertising and marketing practices.
• Being Transparent: Openly identifying the nature, location, and ownership of the business, and clearly disclosing policies, guarantees, and procedures.
• Honoring Promises: Abiding by all written agreements and verbal representations.
• Being Responsive: Addressing marketplace disputes quickly, professionally, and in good faith.
• Safeguarding Privacy: Protecting any data collected from customers.
• Embodying Integrity: Approaching all business dealings, commitments, and transactions with fairness and honesty.

Earning and maintaining this accreditation isn’t a one-time process — it’s a continual commitment to excellence.

Why BBB Accreditation Matters to Our Customers

Being BBB Accredited signals that Bluffton Ceramic holds itself to the highest standards of service and accountability. Here’s what that means for you:

1. Peace of Mind

You can feel confident knowing you’re working with a company that values transparency, fairness, and open communication. BBB Accreditation offers assurance that we’ll deliver on our promises — and be here for you if something goes wrong.

2. Verified Trustworthiness

The BBB has reviewed and vetted our business practices. Our accreditation means that an independent organization has verified our dedication to customer satisfaction and ethical operations.

3. Commitment to Customer Service

We don’t just meet the minimum requirements — we strive to exceed them. From the first consultation to the final installation, you’ll see the difference in how we treat your time, home, and investment.

4. Accountability You Can Count On

If issues ever arise, you can trust that we’ll resolve them quickly and fairly. Our BBB status holds us accountable — and we embrace that responsibility.

Moving Forward With Integrity

Bluffton Ceramic’s BBB Accreditation reflects our mission to serve our community with honesty, respect, and excellence. Whether you're renovating your bathroom, upgrading your kitchen, or planning a commercial project, you deserve to work with a partner that stands behind their word — and their work.

We’re proud to have earned this recognition, and we’ll continue working every day to be a business you can trust.